MSD Require Vault Quality Technical Analyst

Our passion for science and technology is what drives our around 63,000 employees in 65 countries to find solutions to some of today’s toughest challenges and create more sustainable ways to live. We are here for people at every step, helping to create, improve and prolong life. We deliver personalized treatments for serious diseases and enable people to achieve their dream of becoming parents. We empower the scientific community. Our tools, services and digital platform make research simpler, more exact, and help deliver breakthroughs more quickly.

Post : Senior Manager, Vault Quality Technical Analyst

Job Description
Role Overview
• Act as a liaison between Quality Operations, IT, and business stakeholders to gather, analyze, and document requirements related to Veeva Vault Quality applications.
• Drive process improvements and system enhancements to optimize the use of Veeva Vault for Quality Management.
• Support the implementation and ongoing maintenance of Veeva Vault Quality modules aligned with regulatory and business needs.

Key Responsibilities
• Collaborate with Quality, Compliance, and IT teams to understand business processes and translate them into system requirements for Veeva Vault Quality Operations.
• Gather, analyze, document, and validate comprehensive business and functional requirements to support system enhancements, upgrades, and new implementations.
• Analyze current Quality Operations workflows (e.g., QualityDocs, QMS, Audit, Issues, Inspections, Complaints, Change Control) and identify opportunities for automation or process improvement using Veeva Vault.
• Support configuration and testing activities by creating test plans, test cases, and coordinating User Acceptance Testing (UAT).
• Facilitate communication between technical teams (developers, administrators) and business users to ensure clear understanding of requirements and solutions.
• Assist in change management activities including training material development, user guides, and conducting training sessions.
• Monitor system performance and user feedback to recommend continuous improvements.
• Ensure compliance with regulatory standards (FDA 21 CFR Part 11, GxP) in all system-related processes.
• Maintain documentation such as business process maps, requirement specifications, and SOPs related to Veeva Vault Quality Operations.

Candidate Profile
• 4+ years of Technical Analyst experience with Vault Quality Systems (QualityDocs, QMS)
• Strong understanding of Quality processes including CAPA, Change Control, Document Management, Complaints and Audits.
• Experience gathering and documenting business and functional requirements.
• Familiarity with system validation lifecycle and testing methodologies.
• Experience using JIRA/XRAY for test case management, test execution, reporting, defect management within Agile environments.
• Excellent communication and stakeholder management skills.
• Ability to translate complex business needs into clear technical requirements.
• Knowledge of regulatory requirements in pharmaceutical, biotech, or medical device industries.
• Proficiency with process mapping and documentation tools.
• Detail-oriented with strong analytical and problem-solving skills.

Preferred Qualifications
• Experience working directly with Veeva Vault or other cloud-based QMS platforms.
• Veeva Certifications (Veeva Vault/Vault Quality Suite/ QMS). The role holder has completed the Certified Vault Training and is up to date
• Background in regulated environments (pharma, biotech, medical devices).
• Experience with Agile or other software development methodologies.
• Familiarity with reporting and data analysis tools.

Additional Information
Experience : 4+ years
Location : Hyderabad, Telangana
Industry Type : Pharma / Healthcare / Clinical research
Functional Area : Vault Quality Technical Analyst
End Date : 31st October 2025