Job for Pharmacy Trainer (08 posts) at Apollo Pharmacy | M.Pharm


Apollo Pharmacy is a leading retail chain of pharmacy and is a unit of - Apollo Hospitals Enterprise Ltd. - Asia's largest healthcare group. Our growing Retail Pharmacy network touches lives across the length and breadth of Indiaca and we serve 150000+ customers a day. With over 30 years of retailing experience, customer-focused service and brand value our network spans out to 3000+ retail pharmacies through which we have been serving our customers for their healthcare needs 24x7.

Post : Pharmacy Trainer

No of Posts : 08


  1. Training Need Identification and Analysis; customization of Training Methodology
  2. Preparation of Monthly Training Calendar
  3. Coordinate and deliver Training (Internal) in supervisory development, soft-skills, technical and process driven for frontline associates and achieving training man days
  4. Plan and deliver induction to new hires on bi-monthly basis
  5. Plan and deliver new hire’s training program on bi-monthly basis
  6. Plan and deliver existing employees training program
  7. Plan and conduct on the job training in SAP/BOT/HBP as per business requirements

Coordinate with HR

  • To receive the list of new joinees eligible for induction and new hire training as per the training calendar
  • To submit the attendance of trainees undergoing induction and new hire training
  • To track three monthly assessments of trainees and carry out counselling whenever required
  • To help solve issues related to attendance, ID card, uniform etc

Budget & MIS:

  • Generate and maintain training related employee database
  • Prepare and report fortnightly Training plan and MIS both for supervisor(s) and frontline associate(s) to the Training coordinator
  • Record actual monthly training expenditure in training MIS
  • Operations & Customer Service:
  • Encourage and direct supervisors for collecting customer feedback forms
  • Collect relevant issues during branch visit and coordinate with concerned in operations for solutions
  • Liaison with the concerned in operations to deliver operations modules during New hire training

Skill Set:
The incumbent needs to have good conceptual understanding of pharmacy practice and soft-skills in relation to the pharmacy retail industry. Self-motivated, fluent communication in respective regional language & English is a must, presentation and interpersonal skills with a flair for customer service orientation, passion for delivering training, responsibility sharing and act as a facilitator to the trainees. This job will require travelling within the region across retail/hospital based pharmacies for on the job training purpose.

Additional Information:
Experience: 1-7 years
Qualification: M.Pharm
Location: Delhi NCR, Mumbai, Chennai, Kolkata, Madurai,Mysore, Visakhapatnam, Bangalore
Functional Area: Trainer
Industry Type: Apollo Pharmacy
Last Date: 30th May, 2018

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Posted by
Sibasish Pattnaik
Apollo Pharmacy

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