Can Any 1 suggest detail about the career scope and path in Pharma KPO, like about its growth and work patern with salary
Knowledge Process Outsourcing (KPO) is attracting large amount of the talented pool of engineers, doctors, pharmacists, chartered accountants, lawyers, computer literates and other professionals having specific domain skills.
The main task of the KPO professionals is to reduce the number of error or mistakes and check out for the better performance by monitoring random calls daily. They must be able to coordinate with team leaders, supervisors, people in charge and other individuals to settle the required important complex issues and to collect information. They should carry out some professional services like business research, financial analysis, legal services and management consulting. They must be able to manage critical hardware efficiently and must enable enterprises to bring down the lead times of design-to-market. They must be able to handle samples customer’s queries, issues, complaints and questions. It is the responsibility of the KPO Professionals to inspire and motivate the staff, rewarding schemes and providing bonus. They must set their aim is to improve the quality, efficiency, escalating sales and high speed. They must be attending some examination of the performance statistically. They should keep abreast the knowledge of developments in the industry and their inner networking. They must be able to manage the work of the KPO and the daily tasks.
SALARY is higher.... for candidates with 2 years of exp package goes to 6-8 lakhs/anum
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