Syneos Health is the only fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer success. We lead with a product development mindset, seamlessly connecting our capabilities to add high-value insights to speed therapies to patients and provide practical value to help our customers achieve their objectives.
Post : Principal Professional Quality Risk Manager
Job Description
General Profile
• Provides support, consultancy and oversight on Quality Issues that occur across the organization during the performance of the services provided by both Clinical and Corporate.
• Leads root cause analyses and the implementation of corrective actions required to meet regulatory requirements.
• Participates in meetings with clients on the management of quality issues on their projects.
• Investigates QI related quality trends, potential risks and mitigations with QI Management
• Contributes to or leads QI management process improvement initiatives, as assigned
• Presents information to QI Management leadership, as applicable
Functional and Technical Expertise
• Requires comprehensive business and technical knowledge/experience to improve management of QIs at Syneos Health.
• Ensures commitments and timelines for QI management adheres to Syneos Health requirements.
• Offers solutions to QI management issues and identifies process improvement opportunities
• Advises Quality Assurance (QA) auditors and operational staff in providing QI information to sponsors, auditors, regulatory inspectors or other external parties.
• Reviews controlled documents, providing input on content alignment with Syneos Health controlled document standards and (where appropriate) technical content.
• May be assigned to support quality-related activities at an account/project level.
Complexity
• Solves complex problems and/or conducts complex analyses. Translates concepts into practice.
• Escalates issues to Corporate Quality leadership when required.
• Makes decisions that impact a range of standard and non-standard operational, process, project or service activities
• Influence - Serves as a key resource to manage Qis. Gains support for ideas or positions on difficult issues
• Problem Solving - Anticipates and resolve complex problems. Applies strategic and critical thinking to identify solutions to non-standard requests and moderately complex problems
• Impact - Drives solutions for products, processes, and services across a large business area
• Customer/External Focus - Establishes key relationships with those outside of business area. Assesses and interprets customer’s (internal and external) quality needs and requirements and proactively develops solutions
• Project Management - Leads medium-scale, may lead large QI Management or Corporate Quality projects or programs with moderate risks and resource
Supervision
• Normally receives little instruction on day-to-day work, general instructions on new assignments
Other tasks
• Represents QI Management, as assigned
• Performs other quality-related activities as directed by management
• This position is not responsible for supervising employees
• Travel may be required (approximately 15%)
Candidate Profile
BA/BS degree in science or health care or equivalent education and experience, plus moderate experience in Good Clinical Practice (GCP), Good Laboratory Practice (GLP) and/or Good Manufacturing Practice (GMP). Proficiency in Microsoft Office Suite (Word, Excel and PowerPoint), email and voicemail. Above average attention to detail and accuracy. Strong organizational, interpersonal and team-oriented skills. Ability to act independently and pro-actively. Significant project management and customer management skills. Ability to perform several tasks simultaneously to meet deadlines.
Additional Information
Qualification : BA/BS degree in science
Location : Gurugram-Hybrid
Industry Type : Pharma/ Healthcare/ Clinical research
End Date : March 20, 2026
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