Apollo Pharmacy is a leading retail chain of Pharmacy and is a unit of - Apollo Hospitals Enterprise Ltd. - Asia's largest healthcare group. Our growing Retail Pharmacy network touches lives across the length and breadth of India. Accredited with - International Quality Certification, with over 30 years of retailing experience, customer-focused service and brand value our network spans out to over 3000 retail pharmacies through which we have been serving our customers for their healthcare needs 24x7
Post : Executive / Sr.Executive – Training & Development
No of Posts : 02
Job Description
Training:
- Training Need Identification and Analysis; customization of Training Methodology
- Preparation of Monthly Training Calendar
- Coordinate and deliver Training (Internal) in supervisory development, soft-skills, technical and process driven for frontline associates and achieving training man days
- Plan and deliver induction to new hires on bi-monthly basis
- Plan and deliver new hire’s training program on bi-monthly basis
- Plan and deliver existing employees training program
- Plan and conduct on the job training in SAP/BOT/HBP as per business requirements
HR:
• Coordinate with HR
• To receive the list of new joinees eligible for induction and new hire training as per the training calendar
• To submit the attendance of trainees undergoing induction and new hire training
• To track three monthly assessments of trainees and carry out counselling whenever required
• To help solve issues related to attendance, ID card, uniform etc
Budget & MIS:
• Generate and maintain training related employee database
• Prepare and report fortnightly Training plan and MIS both for supervisor(s) and frontline associate(s) to the Training coordinator
• Record actual monthly training expenditure in training MIS
• Operations & Customer Service:
• Encourage and direct supervisors for collecting customer feedback forms
• Collect relevant issues during branch visit and coordinate with concerned in operations for solutions
• Liaison with the concerned in operations to deliver operations modules during New hire training
Candidate Profile
• The incumbent needs to have good conceptual understanding of pharmacy practice and soft-skills in relation to the pharmacy retail industry.
• Self-motivated, fluent communication in respective regional language & English is a must, presentation and interpersonal skills with a flair for customer service orientation, passion for delivering training, responsibility sharing and act as a facilitator to the trainees.
• This job will require travelling within the region across retail/hospital based pharmacies for on the job training purpose.
Additional Information:
Exprience: 1-7 years
Qualification: M.Pharm
Location: Chennai, Chandigarh
Industry Type: Pharma
Share profiles at: apollopharmacycareers@gmail.com with the subject line as: Current Location | Trainer
Posted By,
Sibasish
Apollo Pharmacy
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