Johnson & Johnson was founded more than 120 years ago on a revolutionary idea: Doctors and nurses should use sterile sutures, dressings and bandages to treat peoples’ wounds. Johnson & Johnson is ranked by Fortune Magazine as the 3rd most Admired Pharmaceutical Company in the world with an outstanding product range as well as an extensive research base with a number of life saving original research molecules.
Post : Bio Surgery Specialist - BIOSAM
Job Description
Role Overview : Achieves/exceeds sales targets for the Franchise within a designated territory, and in a manner consistent with the CREDO, company policy and goals. The Individual Contributor is responsible for closing the sale and positively impacting customer's satisfaction. Has thorough knowledge of the products responsible, and maintains a good understanding of customers’ needs, as well as high-reaching developments in the market place. Develops long-term positive customer relationships, building dedication and confidence in J&J Medical as a preferred supplier.
Responsibilities/Accountabilities
Sales Turnover
• Sell franchise products within a territory
• Provide weekly and monthly sales action plan to manager, reflecting the activities required in each account to achieve sales objectives
• Analyse sales reports to seek opportunities, recognize routine problems; analyse causes and recommend solutions
• Able to negotiate and close sales in routine situations, and with mentorship when handling more complex deals
• Participate in Trade Displays and Conference when required
Territory Management
• Develop understanding of customer needs to identify sales opportunities
• Identify tender/contract opportunities and work with colleagues to deliver
• With mentorship, develop an effective and efficient territory plan
• Work with retailers and ensure that they are brand ambassadors for our products
• Identify and train surgeons on new technologies and solutions through consult-in-surgery, one-on-one sales calls, one-to-many training sessions
Customer In-service Education & Training
• Work with manager to identify customer in-service needs to support customer delivered healthcare services and use of products efficiently and optimally
• Develop and maintain positive relationships with all levels of customers
• With assistance, co-ordinate and deliver in-services education sessions
• Advise marketing on customer's in-service education resource needs
Key Account Management
• With mentorship, prepare a plan to optimize key account development and sales growth
• Identify and detail key customers and decision makers
• Be aware of Key Account strategies for growth
• Identify and optimize cross selling opportunities and work with managers/colleagues to realize these
• Provide customer support on inventory, within company guideline
Product & Market Knowledge
• Develop understanding and continually improve personal understanding of product's features, benefits, accurate product application and usage and anatomy, physiology and medical procedure knowledge, through practical experience, training programs, and learning from key end-users
• Able to demonstrate application/usage of products and differentiate them from competitor's products
• Develop understanding of high-reaching products, their features-advantages-benefits
• Capture information on current practices, behaviors and attitudes
• Vigilantly obtain usage data of all trained surgeons and monitor adoption
Distribution Management
• Develop/implement distribution network for assigned territory
• Ensure distributor health is as per agreed guidelines
Expense, Equipment and Samples
• Efficiently lead AR, operating expenses, (transportation, A&P, entertainment, travel) while ensuring balanced productivity
• Seek prior approval for budget variations
• Work within sample issue and co-ordination guidelines
• Agree expense budget/guidelines with immediate Manager
• Plan sample and expense utilization to optimize usage while remaining in budget
Self-Development
• Identify specific actions to improve job performance in specific areas
• Participate in nominated training programs
• Active self-learning strategies to maintain knowledge
• Focused effort to achieve high levels of performance in knowledge tests and competency assessments related to training
• Optimally apply new learning on the job.
Corporate Ethics and Governance
• Maintain a responsible and ethical approach while actively pursuing business outcomes
• Conduct business within ethics and values expressed in Credo
• Relationship with customers based on high ethical standards
Candidate Profile
• Science graduate either B.Sc./ B.Pharm
• 4+ years of experience in either medical devices/ super specialty divisions
• Experience of Neuro-spine selling is preferred
• Exceptional communication skills.
• Domain knowledge in the field of Neurosurgery preferred
Additional Information
Experience : 4+ years
Qualification : B.Sc, B.Pharm
Location : Greater Mumbai
Industry Type : Pharma / Healthcare / Clinical research
Functional Area : Sales
End Date : 30th March, 2020
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