Job for Executive / Sr.executive at Apollo pharmacy - 08 posts | M.Pharm

 

Apollo pharmacy is a leading retail chain of pharmacy and is a unit of - Apollo Hospitals Enterprise Ltd. - Asia's largest healthcare group.  Our growing Retail Pharmacy network touches lives across the length and breadth of India. Accredited with - International Quality Certification, with over 30 years of retailing experience, customer-focused service and brand value our network spans out to over 3000 retail pharmacies through which we have been serving our customers for their healthcare needs 24x7.

Post : Executive / Sr.executive - Training & Development

No of Posts : 08 posts

Job Description
Training:

  • Training Need Identification and Analysis; customization of Training Methodology
  • Preparation of Monthly Training Calendar
  • Coordinate and deliver Training (Internal) in supervisory development, soft-skills, technical and process driven for frontline associates and achieving training man days
  • Plan and deliver induction to new hires on bi-monthly basis
  • Plan and deliver new hires training program on bi-monthly basis
  • Plan and deliver existing employees training program
  • Plan and conduct on the job training in SAP/BOT/HBP as per business requirements

HR:

  • Coordinate with HR
  • To receive the list of new joinees eligible for induction and new hire training as per the training calendar
  • To submit the attendance of trainees undergoing induction and new hire training
  • To track three monthly assessments of trainees and carry out counselling whenever required
  • To help solve issues related to attendance, ID card, uniform etc

Budget & MIS:

  • Generate and maintain training related employee database
  • Prepare and report fortnightly Training plan and MIS both for supervisor(s) and frontline associate(s) to the Training coordinator
  • Record actual monthly training expenditure in training MIS

Operations & Customer Service:

  • Encourage and direct supervisors for collecting customer feedback forms
  • Collect relevant issues during branch visit and coordinate with concerned in operations for solutions
  • Liaison with the concerned in operations to deliver operations modules during New hire training

Candidate Profile
The incumbent needs to have good conceptual understanding of pharmacy practice and soft-skills in relation to the pharmacy retail industry. Self-motivated, fluent communication in respective regional language & English is a must, presentation and interpersonal skills with a flair for customer service orientation, passion for delivering training, responsibility sharing and act as a facilitator to the trainees. This job will require travelling within the region across retail/hospital based pharmacies for on the job training purpose.

Additional Information:
Experience: 0-1 Years
Qualification: D.Pharm, B.Pharm
Functional Area: Pharmacist
Industry Type: Apollo Pharmacist
Employment Type: Full Time
Job Type: Regular
Other benefits : PF, EC, CL & SL, EL, ADVANCE, OTHERS
End Date: 20th April, 2018

Send your resume apollohr2013@gmail.com

Posted by,
Rajdeep
Apollo Pharmacy

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