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Wipro looking for Pharmacy graduates in Complaint Management

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Wipro looking for Complaint Management

At Wipro, the safety, health and wellbeing of our employees is of paramount importance and over the past several weeks we have taken a series of preventive measures to protect our employees from the Coronavirus outbreak. Given the evolving situation, we have advised our employees to work from home wherever feasible and if their role allows them to do so. Wipro offices will remain open. Our global Environment, Health & Safety (EHS) and crisis management teams will continue to assess the situation, review these measures after a week and decide the future course of action.

Post : Complaint Management

Job Description
• Receives customer Complaints through emails/faxes
• Owns Complaint handling process
• Responsible for contacting SMEs, Team Lead as needed to obtain complaint closure
• Performs reviews and assessments of complaints processed by peers as part of cross utilization approach

Candidate Profile
• B.Pharma in Any Specialization, B.Sc in Biology, Microbiology, Nursing
• Freshers/ Experienced candidates can apply
• For experienced candidates- Should have clinical experience/ complaint management
• 2-3 years of Experience as Subject Matter Expert can apply
• Only candidates with the below mentioned qualification can apply- Bachelors of Science in Nursing/ Pharmacy/ Life science Graduates
• Should be a registered nurse/ pharmacist
• Immediate Joiners only.
• Should have proper documents (marksheet/ certificate/ experience letter)

Job Location : Kolkata 

Interested candidates can share your CV with me over WhatsApp with the location- 8337895625

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