Novartis has one of the most exciting product pipelines in the industry today. A pipeline of innovative medicines brought to life by diverse, talented and performance driven people. All of which makes them one of the most rewarding employers in their field.
Post : Medical Safety and Reporting Specialist
The role provides day-to-day case monitoring, assessment and reporting of quality and adverse event complaint records involving Alcon manufactured products, and responds to complaint activities required to comply with local and international regulations, guidelines, and applicable directives. This role may be required to work in shifts. Case Processing:
• Process case files according to Standard Operating Procedures (SOP).
• Work with affiliate offices to ensure required dataset has been received/requested.
• Re-assess the data, ensure accurate product selection and assign required event code(s) in the system.
• Complete initial and follow-up reporting assessments as information is received (initial report, follow-up questionnaires, phone calls, investigation findings).
• Respond to Manufacturing Quality Assurance (QA) requests and Health Authority inquiries
• Launch required quality investigation records.
• Schedule expedited and periodic regulatory reports based on local and international reporting regulations.
• Perform and receive quality feedback on case management and coding.
• Adherence to all corporate compliance guidelines & corporate programs .
• Maintains a working knowledge of the following:
* Alcon Products for assigned therapeutic areas and corresponding documentation (Product Information, Directions for Use, Manuals, Promotional materials)
* Eye anatomy
* Common diseases
* Ophthalmic evaluation procedures
* Eye terminology and abbreviations
* Safety database(s) and reporting tools
* Process and review Surgical – Intra Ocular Lens (IOL) complaint records in accordance with Alcon Standard Operating Procedures (SOPs)
• Provide support in reconciliation activities and audit as required.
• Evaluate and escalate potential safety issues to management.
Graduation in Science Desirable: Graduation in Optometry/ Pharmacy/ Biomedical Engineering / Registered nurse Minimum: English (written and spoken) Minimum: Healthcare professional with 1-2 years’ of experience
Desirable: 1-2 years’ experience in Medical/Patient/Product safety preferably in Ophthalmology
Experience : 1-2 years
Qualification : B. Pharm
Location : Bangalore
Industry Type : Pharma/ Healthcare/ Clinical research
Functional Area : Sales
ID : 279761BR
End Date : 10th November, 2019
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