Vacancy Soft Skill Trainer in Apollo

Apollo pharmacy is a leading retail chain of pharmacy and is a unit of - Apollo Hospitals Enterprise Ltd. - Asia's largest healthcare group. Our growing Retail Pharmacy network touches lives across the length and breadth of India and we serve 150000+ customers a day. With over 30 years of retailing experience, customer-focused service and brand value our network spans out to 1550+ retail pharmacies through which we have been serving our customers for their healthcare needs 24x7.

Post: Softskill Trainer - 1 post

Job Description
1. Training Need Identification and Analysis; customization of Training Methodology
2. Preparation of Monthly Training Calendar
3. Coordinate and deliver Training (Internal) in supervisory development, soft skills, technical and process driven for frontline associates and achieving training man days
4. Plan and deliver induction to new hires on bi-monthly basis
5. Plan and deliver new hires training program on bi-monthly basis
6. Plan and deliver existing employees training program
7. Plan and conduct on the job trainings at the retail outlets

Coordinate with HR
1. To receive the list of new joinees eligible for induction and new hire training as per the training calendar
2. To submit the attendance of trainees undergoing induction and new hire training
3. To track three monthly assessments of trainees and carry out counselling whenever required
4. To help solve issues related to attendance, ID card, uniform etc

Budget & MIS:
1. Generate and maintain training related employee database
2. Prepare and report fortnightly Training plan and MIS both for supervisor(s) and frontline associate(s) to the Training coordinator
3. Record actual monthly training expenditure in training MIS

Operations & customer service:
1. Encourage and direct supervisors for collecting customer feedback forms
2. Collect relevant issues during branch visit and coordinate with concerned in operations for solutions

Candidate Profile
• Should have flare for soft skills training
• 4+ yrs of experience in soft skills training is a must
• Apart from the classroom training the incumbent should be flexible to travel across HYD/Secunderabad at the retail Pharmacy outlets for day long on the job soft skills training

Additional Information:
Location: Hyderabad
Education: Any graduate
Industry Type: Pharma
End Date: 30th January, 2017

Forward your CV at :

Posted by
Apollo pharmacy

See All   B.Pharm Alerts   M.Pharm Alerts   Mumbai Alerts   M.Sc Alerts

See All   Other Jobs  in our Database

PharmaTutor Magazine- Latest Issues

Subscribe to Pharmatutor Job Alerts by Email