Skip to main content

Career for Senior Analyst at Novartis | M.Pharm, M.Sc

 

Clinical courses

A global healthcare leader, Novartis has one of the most exciting product pipelines in the industry today. A pipeline of innovative medicines brought to life by diverse, talented and performance driven people. All of which makes them one of the most rewarding employers in their field.

Post : Senior Analyst

Job Description 
• Provide sales force analytics support to Novartis internal customers (CPOs & Regional marketing and sales teams) on various medium-high complexity sales force analytical reports.
• Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics.
• Support GBS-GCO business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories. 
• Create and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service
* Customer segmentation & targeting o Field-force optimization
* Territory alignment
* Incentive compensation (Plan-Design-Admin) o Territory sales performance reports
* Activity (QTQ) performance reports
* Others SFE support o Call plan management
* Territory action plan report
• Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services
• Support in creation and maintenance of standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function • Support in developing and maintaining knowledge repositories that captures qualitative and quantitative reports of brands, disease areas, macroeconomic trends of Novartis operating markets, etc
• Support team leaders in recruitment and on-boarding of new associates within the organization
• Participate in various knowledge sharing sessions that enables growth and improves quality of GCO Hyd deliverables across the function
• Comply with all internal functional operating procedures like time tracking, KPI tracking and reporting, and other internal systems and processes
• Comply to all Novartis operating procedures as per legal / IT / HR requirements

Business Results:
• Quality KPI targets met as per business expectations
• Good customer satisfaction scores
• All projects delivered as per customer expectations Srategy/Customer Focus:
• Drive design and enhancement of existing services / deliverables
• Internal customer satisfaction with quality of services provided.

Capabilities & Expertize:
• Learning agility
• Ability to manage multiple stakeholders
• Project Management
• Pharmaceutical industry domain knowledge
• Market research background
• Advanced MS-office skills (MS-Excel and MS-PowerPoint)
• VBA and MS-Access knowledge will be an added advantage Soft Skills:
• Good presentation skills
• Interpersonal and communication skills
• Ability to operate effectively in an international matrix environment.
• Strong stakeholder management skills
• Strong team player who is dynamic and result oriented

Candidate Profile
MBA with Graduate / Post Graduate in Medicine (MD/MBBS/BDS) Pharmacy / Life Sciences Fluency in English is prerequisite, while knowledge of other in-scope country languages would be an advantage

Experience (3-4 years) in sales force analytics in a market research firm or pharmaceutical company or Pharma KPO
Should have an understanding of Pharmaceutical business including its regulatory environment

Strong analytical thinking with problem solving approach
Should have worked in an international company with exposure to working in cross-cultural environment
Should be customer service oriented
Strong and proactive business results-focus, and proven ability to provide insights that increase productivity

Additional Information
Experience :
3-4 years
Qualification : M.Pharm, M.Sc, MD/MBBS/BDS
Location : Hyderabad
Industry Type : Pharma/ Healthcare/ Clinical research
Functional Area : Marketing
End Date : 25th September, 2018

APPLY ONLINE>>

See All   Novartis Jobs   B.Pharm Alerts   M.Pharm Alerts   M.Sc Alerts

See All   Other Jobs in our Database

PharmaTutor Magazine- Latest Issues

Subscribe to Pharmatutor Job Alerts by Email