Over the last two years HCL Healthcare has been pioneering implementation of innovative health delivery model in Delhi NCR. HCL Healthcare envisions operating a network of family healthcare centres providing all needed preventive, acute and chronic care with family doctors, specialists, diagnostics and pharmacy all under one roof.
Post : Healthcare Counsellor
Job Description
1. Attending to customer query
2. Communicating with customer and recommending health packages
3. Booking appointments for patients for various locations
4. Eliciting customer feedback and handling customer complaints maturely
5. Interacting with customers on chat for any inquiry or request
6. Maintaining the brand standard
7. Giving customer a delightful overall experience
Candidate Profile
The bio sciences background (BSc/MSc/Medical/Pharmacy/Life Sciences/Biotech Graduate). If you are someone with excellent English speaking skills, have a logical mind and are able to persuade and empathize with patients.
Additional Information
Qualification : B.Sc, M.Sc, M.Pharm, B.Pharm
Industry Type : Pharma/ Healthcare/ Clinical research
Functional Area : counselling
End Date : 10th January, 2018
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